Reference

wis777 Legal terms for your account

wis777 Legal terms set out how we handle your account, identity checks, wallet records and access to titles such as Super Sic Bo and Football Betting.

Account conditionsData handlingLocal-law accessPayment records
wis777 wis777 Legal terms for your account
CONTACT ROUTES

Legal help for account questions

A clear contact path helps when a Legal question affects your account or wallet status.

Account access Send a Legal access question through the account support route with your registered phone…
Wallet evidence For DANA, OVO, GoPay or QRIS questions, attach the payment receipt reference shown in…
Data request Ask through the account contact route when you need to correct, access or question…
DATA PRACTICES

Data handling across your account

Our Legal process separates account operation from unnecessary data collection. We use details needed for sign-in, phone verification, wallet matching, security checks and support handling, while the browser may store cookies that…

Account details

We handle the phone number, account identifiers and verification details needed to create access and resolve account ownership questions. Legal requests should identify the account without sending a password or private login code.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be retained to match a wallet action, investigate a discrepancy and meet a stated Legal record requirement.

Cookies

Cookies can keep your sign-in session, device preference or security state working between pages. You can adjust browser controls, but limiting cookies may interrupt account access or require another verification step.

Account security

We use phone verification and account checks to reduce mistaken access. Never share a password or one-time code through a contact request; Legal support will ask for record details, not secret credentials.

Retention

We retain account, wallet and contact records for the period needed for operation, dispute handling or a legal duty. When that need ends, the applicable process removes or separates the record.

Change requests

To request correction, access or deletion where applicable, use the signed-in contact route and name the record concerned. We may verify account ownership before changing personal details or releasing account data.

Legal answers before you open

These Legal answers address the account, data and access questions we hear most often from Indonesian customers. Read them before opening an account, then use the signed-in contact path if your situation needs a record-specific response.

It covers account eligibility, phone verification, data handling, cookies, wallet records, retention and contact requests. Access depends on local law, so read the current wording that applies to your location before continuing.

Access is available where local law permits. We may ask for your location, phone details and account evidence before access or wallet activity continues, particularly when a payment record does not match your account.

Phone verification helps us connect an account to the person requesting access and reduces mistaken wallet changes. We may use the verified phone detail when checking DANA, OVO, GoPay or QRIS records.

We use payment references to match wallet activity, investigate status questions and meet stated record duties. DANA, OVO, GoPay, QRIS, bank transfer and virtual account details are handled for those defined purposes.

Use the signed-in contact route and describe the exact record you want corrected, accessed or removed where applicable. We may verify ownership first, and you should never send a password or one-time code.

Send the decision date, account phone detail and the specific point you dispute through the account support route. We can check the underlying record and explain which Legal condition was applied.

No. The same Legal conditions apply on a phone browser, tablet and desktop. A new device may trigger phone verification or a security check, while cookies can affect whether your session remains active.